Diagnostics failed

[lori15]

i have is a 120gb WD passport drive.
i formatted it nfts
then tested quick diagnostics test from WD…it failed
so i ran extended test and it failed again
only 1 error – reallocated error – ID5; value 118; Threshold 140
is there a way I can fix this so it is useable?

planned to format to xfat to use iwth macbook air.

or is this unstable and i should buy another?

have tried to email WD but cannot get my message to be accepted.

[Joe_S]

If the drive is still under warranty contact WD about a replacement. You can use the WD diagnostic tool and format the drive by writing zeroes. That sometimes fixes bad sectors.

Joe

[Hamlet]

Hello,

You may try writing zeros to the drive using WD DLG.