Diagnostics failed

i have is a 120gb WD passport drive.
i formatted it nfts
then tested quick diagnostics test from WD…it failed
so i ran extended test and it failed again
only 1 error – reallocated error – ID5; value 118; Threshold 140
is there a way I can fix this so it is useable?

planned to format to xfat to use iwth macbook air.

or is this unstable and i should buy another?

have tried to email WD but cannot get my message to be accepted.

If the drive is still under warranty contact WD about a replacement. You can use the WD diagnostic tool and format the drive by writing zeroes. That sometimes fixes bad sectors.

Joe

Hello,

You may try writing zeros to the drive using WD DLG.