I have had several issues with my device the last few days – nothing seems to work like it did before.
I tried to press the RESET-button on the back and now the device has a constantly flashing BLUE POWER INDICATOR LED. The HD lights are solid blue. I cannot log into DASHBOARD, nor into mycloud.com
[Edited]WHat is wrong here?
ArMak
March 13, 2016, 2:45pm
2
Hi there,
Are you getting an error when you try to access the dashboard? I would also like to know for how long you pressed the button to reset the device.
I am not getting an error when I try to access dashboard. It simply not
load.
I pressed the reset button for 40-45 seconds.
Den søndag 13. mars 2016 skrev ArMak wdsupport@wdc.com følgende:
ArMak https://community.wd.com/users/armak
March 13
Hi there,
Are you getting an error when you try to access the dashboard? I would
also like to know for how long you pressed the button to reset the device.
Visit Topic
https://community.wd.com/t/devices-in-constant-standby/155182/2 or
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Kyrre Bjørdal Sæther, Molde.
ArMak
March 13, 2016, 3:02pm
4
ok, try to do a normal reboot to see if this helps, this is not normal behavior from this device.
Thanks. I have done a normal reboot over 20 times…
Den søndag 13. mars 2016 skrev ArMak wdsupport@wdc.com følgende:
ArMak https://community.wd.com/users/armak
March 13
ok, try to do a normal reboot to see if this helps, this is not normal
behavior from this device.
Visit Topic
https://community.wd.com/t/devices-in-constant-standby/155182/4 or
reply to this email to respond
To stop receiving notifications for this particular topic, click here
https://community.wd.com/t/devices-in-constant-standby/155182/unsubscribe .
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Med vennlig hilsen,
Kyrre Bjørdal Sæther, Molde.