I have MY Cloud 6 TB and it was working fine. After few days I tested it by adding and removing the data and it unable to complete content scan even after 4 days from data dump (approx. 200 GB) complete.
Yesterday I added new MY Cloud to my Network and received popups that firmware being updated. I was able to access both My Cloud pages separately. I went out for couple of hours and then previous MY Cloud was un accessible not even from mobile but its accessible from Windows Explorer.
After that I opened the MY Cloud desktop app and it shows only 1 device which was newly added.
In Addition some how new windows came showing firmware upgrade which stopped in 2nd step saying device not found.
Can anyone help what is wrong here?