@g-c-me
You’re in the wrong sub-forum for a My Cloud Home.
User Manual: My Cloud Home and My Cloud Home Duo (westerndigital.com)
Is your WDMYCLOUD a 1st or 2nd generation? I have one of each and both work fine, and I have Spectrum as my Internet Service Provider. My first generation is now set up for use on my home network only. The first generation will not update to OS5.
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