Device not registered

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

Hey Guys,
there were few topics about the problem, but all without answer.
I’ve got my WSMyCloud and during first setup i’v got message “an error occured while creating your cloud”, and didnt registered my account. I go into dashboard via ip, but still cannot register account and change emails in my user acc ( device is not registered ). Any ideas ? Support didnt answer for case … ;/

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Try this link and see image below it, click on, tap or activate image to enlarge it.

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