My Device is showing offline status though it is connected to internet and I am not able to access data.
+1 here. Just started happening. When I unplug modem router and my cloud home it will connect again but only last 10 minutes then goes back offline.
Edit: so after a couple of days off turning everything off and rebooting them, MCH has not list connection in over an hour. Every time before it would last 10 minutes before going offline. Fingers crossed it’s worked itself out.