I’ve rebooted my EX4, toggled the “Cloud Service” option, it’s showing Port Forwarding as it should. All my share settings are set properly and I can access my device if I turn on my wi-fi, but not remotely. What else can I do?
Edit: Ok so my girlfriend is traveling on business right now and called me this morning saying she couldn’t access my cloud. I tried and got the same “device inaccessible” message. Suddenly 2 hours later its working fine and I didn’t change anything. What’s the deal WD? I bought this EX4 to use at my convenience, not when it’s convenient for your equipment to suddenly give me access.