This is my first message here and I’m something of a novice with this technology.
I purchased the diskless My Cloud EX4 device and purchased a single 6TB Red drive from Western Digital. I inserted it into bay 1, got it formatted, and everything is going well.
Now I purchased another 6TB Red Drive and inserted it into bay 2 - but I cannot find it under the list of drives to be formatted under the utilities menu in the web interface. When I look under storage/disk status, the second drive is listed there and in “good” condition. But when I go to Settings/Utilities and select Format Disk, it only lists Volume 1 which I assume is my first drive.
I have verified that the firmware is up to date. Has anyone encountered this problem and have a solution?
Try to insert the new drive alone on the unit and then partition he volume by going to the storage section, after this you will be able to create a jbod volume. Unless you are trying to create a RAID volume you can try this, hope it helps.
Hi ArMak. Sorry for the delayed reply. To make a long story short, your approach worked, sort of. Removing the existing drive and putting the new one in allowed me to format it. Since I am doing jbod and not RAID, this is probably ok for my purposes. However, when I reinserted the old drive (which was previously formatted as Volume 1), the drive had to “reintegrate” it with the newly formatted drive (which it now called Volume 1), and ended up calling the old Volume 1 as Volume 2. This had lead to a bit of confusion since I wanted the drive in Bay 1 to be Volume 1, the drive in Bay 2 to be Volume 2, etc, and I wanted the drives in the Bays to have a certain order so that I would know exactly what each one does.
Is there some way to tell the NAS system to relabel the existing drives in the order that I want them? Currently my Volume 2 is in Bay 1 and my Volume 1 is in Bay 2 - I want the drive in Bay 1 to stay there and be called Volume 1, etc.
Also, I’m confused as to why this roundabout approach was necessary just to format a new drive. Is it meant to be like this by design? When I add a third and 4th hard drives, will I have to remove the old ones just to format the new one, and then reinsert them and go through the “integration” process again?
Something you can try, but it will erase the drive is re creating the JBOD on the device, i have not seen this before, lets see if another user can share some tips and information on this matter.
After many difficult hours messing about with settings and the rest, I have found a simple compromise. If you are using your EX4100 in JBOD and need to replace a drive, the formatting can be an issue.
The earlier above step is the easiest. Shut down and remove all healthy drives (leave them poking out just not attached)
Insert new drive in available bay - close and reboot WITH JUST THAT ONE DRIVE INSERTED ALL OTHERS OPEN
Go to your dashboard and follow all steps to format drive in JBOD. It will make it Volume1 (don’t worry about that for now)
Then shut down again
When this is complete open the new drive and leave that now formatted drive poking out.
Reinsert all other drives - close and reboot LEAVING THE NEW ONE OPEN
Let the NAS reboot again and check your data /files / moves etc are all back where they should be. I use mine primarily for PLEX so checking that a movie will play is a good test that all is as it should be.
On the dashboard it will ask about the missing drive and if you want it integrated - click ok.
If all is as it should be - shut down again.
Once completed reinsert new drive alongside the the others and reboot again.
When that is done, on the Dashboard again you will be asked if the ‘moved’ volume needs to be integrated - click ok - it will update accordingly.
You should now have all drives up and running integrated on whatever set up you had before the new drive.
I found this worked the last two times after a very annoying reintegration of the entire library when I skipped the step about reinstalling the existing drives AFTER formatting the new one.
This should hopefully spare you redoing your entire library,
"Let the NAS reboot again and check your data /files / moves etc are all back where they should be. I use mine primarily for PLEX so checking that a movie will play is a good test that all is as it should be.
On the dashboard it will ask about the missing drive and if you want it integrated - click ok.
If all is as it should be - shut down again.
Once completed reinsert new drive alongside the the others and reboot again.
When that is done, on the Dashboard again you will be asked if the ‘moved’ volume needs to be integrated - click ok - it will update accordingly.
You should now have all drives up and running integrated on whatever set up you had before the new drive."
So, up to that point all went well.
But once i rebooted my NAS wiht my original drive, I wasnt asked about the missing drive, and nothing really happened.
My previously labeled Volume_1 is now Volume_2 and there doesnt seem to be a way to fix it. What a ■■■■■■■ frustrating mess adding a second drive created.
I tried Plex, and its gone, alongside all my installed apps. Mycloud access is gone as well as it tells me the drive doesnt exist.
How come adding a secondary drive creates such a mess?
Like this part: ‘When that is done, on the Dashboard again you will be asked if the ‘moved’ volume needs to be integrated - click ok - it will update accordingly.’ Where do you see that?
I wasnt prompted for anything anywhere.
Any solutions besides formatting the whole thing from scratch again?
