Device disconnects itself from the network

Hello,

I have a MyCloud Home Duo that I use to store my movies and TV Shows to see them with Plex. Lately it lost connection and I though it was a Plex issue but today I was transferring files and it happen again. Any help?

Thanks,

Hi mate, I have the same problem. I think is something related to the machine itself.
I was actually thinking to change Mycloud Home Duo with anything similar, but I found nothing.
I wonder if there’s actually an alternative not expensive as Synology or Qnap with 2 hard disk included…?

Hey guys, same problem here… Did you manage to contact service?