I have been using my WD MyBook now for over a year and have had no problems with it at all. In December I tried to connect the device to a different PC and while the PC picked up that something was connected to the USB socket (i.e. the little symbol at the bottom right of the screen showed up), the hardrive is not listed under “My Computer” anymore as it was before.
It has not been used since but today I have tried to use it on a PC that it has been used on many times before, as I need to update the computer with files on the hardrive and again it is not “being seen” by the computer other than the symbol at the bottom of my screen which allows for safely disconnecting the device. This computer has previously not had a problem picking up the device at all.
The device has been used on both PCs and a MAC.
Please help me work out how to be able to access the data on my MyBook, as I have been backing up work, photos and music for months, from my every day laptop, which is just as well as it was stolen last week and now I need to put all of the data onto my desktop ASAP.
Thank you for your help.