Desktop app not working. Blank screen showing - Null 1.0.7.5

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

Hi all,

I have seen that a few people seem to have the same probem as me. 

I have recently set up my new 3TB cloud, but can not get the desktop app to work. it just shows a blank screen with Null 1.0.7.5

I am using Windows 8.

Can any one help? I have tried the suggestions from other posts with no success. 

2

Welcome to the Community.

Have you tried using the latest version of the desktop app?

http://support.wdc.com/product/download.asp?groupid=904&sid=209&lang=en

You can also use your NAS using Windows Explorer as opposed to the WD My Cloud app:

http://wdc.custhelp.com/app/answers/detail/a_id/2676/

3

Hi,

I´m with the same problem. Did U fix then?

thanks

4

hi… i have same problem…

how do i fix this?

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5

The solution is to go into your firewall and set a new rule in the “advanced” section, allowing the wdmycloud program (navigate to it in program files when prompted) for both incoming and outgoing data.

6

But i disabled my firewall… =/ but doesnot work the program

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7

more any information? =/