Deleting and adding a cloud system


#1

Hi, I had a problem with my initial my cloud home system, and needed to return it! … so I now have my new one… but I can’t find anywhere on the app or webpage to delete my old storage device and add my new one!!

Very frustrating! I’m not too happy with this device yet!!

Any ideas?


#2

Please contact support


#3

Well after speaking to a support member, my only option was to create a new account,
apparently you can’t have more than one drive on an account or remove and old one to add a new, slightly disappointed,