Using the android app, I delete photos from my cloud duo. Next time I open the app and refresh, the deleted photos reappear. How do I actually delete from the cloud?
Hi @thaKing,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask
Most of the time, the issue is actually with a third-party app, and we blame the Photos app. You should check the photos that are reappearing. If they are from a particular app, uninstall that app from your phone and then install it again. Many iOS users have pointed out that mostly it’s Instagram’s fault.
@Keerti_01 I will try that. Thanks.
@Bradley69 the images in question are simply screenshots. No associated app other than the gallery to view.
