PR4100 NAS with 4x4TB drives.
Old archive drive share now redundant and want to delete.
Now I find I am unable to delete this network share (despite being created as admin and accessed as admin) either with access set to public or with access set to user access. I have been able to individually delete most of the content via maped network drive through Windows 11 File explorer, but there are two large subdirectories that say I do not have access permission (you need admin authority to do this - logged onto windows as admin and accessing NAS as NAS Admin) and attempting to delete the share in the NAS (OS5) results in this message - after second time out (wait) message.
I should also add that all previous remote backup jobs on source NAS array have been deleted, but still I cannot delete this share on my backup NAS array.
Deleting the share would be done from the NAS dashboard.
It may be a two step process. . . .a bit foggy on details. . . first step might be to change access permissions to the shares such that the admin has access. It is possible to have a share where the admin does not have read/write privilege.
The share was created as NAS admin with full access rights. I have noticed that some directories are flagged read only in file explorer and have been changing it to full access for this and sub directories. This has enabled me to delete more files but directory quickly resets itself and sub directories to read only. I am also logged on as windows admin. My question is, given the NAS box gives me access to an option to delete the share (resetting all the access controls in the process) why then does it fail, when logged on directly to the NAS as administrator, to delete the share which was originally created by the same admin account?
Hey @ChrisEM
Your PR4100 NAS won’t let you delete directories even with admin access. The issue affects both Windows File Explorer and the NAS OS5 interface when trying to remove subdirectories.
Take ownership of the folders through Windows Security Properties first. If that doesn’t work, use Command Prompt as admin to run takeown and icacls commands to force permission changes.
If all else fails, disconnect mapped drives, stop the network share service, and restart the NAS before trying again. This clears any connections that might be blocking deletion.
Useful, thank you. Having created the share via the dashboard, it is reasonable to expect (given there is a link for it and a warning when selected all sub-directories and data will be deleted) for this simple tool to actually work. More importantly, there are also none of the usual tools available to manage space and empty the recycle bin you would expect to find. I have been resetting the security settings for drive and sub-directories but these do not run to completion. While this update is running, I can sneak in and delete files, even the occasional sub-directory, before the reset gives up and the share and its directories are reset to read-only. But this seems to be random. Newer directories for current remote back-up seem to have more accessible rights that allow file management.
I have now resolved this issue. Another complete power-down of my laptop and NAS Device and disconnection from power source followed by a power-up of NAS device, then laptop resolved the issue. I was able to log onto the NAS dashboard and successfully delete the share I wanted to get rid off. I was then able to clear my recycle bin. Previously, I think the “system” believed my session was still live and denied me access to some sub-directories. Starting a new “session” seems to be the key and the tools provided on the NAS Dashboard seemed to function as expected. I think this was a case of an issue with the user rather than the equipment/configuration - sorry all - must be getting old!!
