Delete Partitions Error

WD External Drives WD Portable Drives
1

Every time I try to run the Data Lifeguard Erase Tool, I immediately get a Delete Partitions Error. It’s a brand new 4 TB Elements drive. I don’t think it has partitions. What does this error mean? And what do I do about it? Thanks.

2

Hello,

I recommend you format the drive.

3

That’s what I’m trying to do.