Delete *issue resolved*

i just bought the newest wdtv: http://www.wdc.com/en/products/products.aspx?id=330 why doesn’t it play my mp4 videos?  they are all converted from mkv using mkv2vob.  i prefer this type of file because it plays on many of my devices with no need for special software or additional codecs.  my tv will play it directly from the usb port, playstation3 works fine, and windows media player plays it no problem.  i still want to use my ps3, windows media player, and tv to play the files as well as my new wdtv.  so far wdtv is the only one having problems.  i have tried powercycling the unit.

here is an example file:

General
ID : 1 (0x1)
Complete name : H:\filename.mp4
Format : MPEG-TS
File size : 779 MiB
Duration : 28mn 38s
Overall bit rate mode : Variable
Overall bit rate : 3 805 Kbps
Maximum Overall bit rate : 35.5 Mbps
Video
ID : 4113 (0x1011)
Menu ID : 1 (0x1)
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 3 frames
Codec ID : 27
Duration : 28mn 38s
Bit rate mode : Variable
Bit rate : 3 254 Kbps
Maximum bit rate : 40.0 Mbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.147
Stream size : 661 MiB (85%)
Writing library : x264 core 66 r1109M 75b495f
Encoding settings : cabac=1 / ref=3 / deblock=1:-2:-1 / analyse=0x3:0x113 / me=umh / subme=6 / psy_rd=1.0:0.0 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / chroma_qp_offset=-2 / threads=6 / nr=0 / decimate=1 / mbaff=0 / bframes=3 / b_pyramid=1 / b_adapt=1 / b_bias=0 / direct=3 / wpredb=1 / keyint=250 / keyint_min=25 / scenecut=40(pre) / rc=2pass / bitrate=3254 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / pb_ratio=1.30 / aq=1:1.0
Audio
ID : 4352 (0x1100)
Menu ID : 1 (0x1)
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Codec ID : 129
Duration : 28mn 38s
Bit rate mode : Constant
Bit rate : 384 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 78.7 MiB (10%)

for the specific example above, i solved the problem by changing the file extension to m2ts.  changed from “filename.mp4” to “filename.m2ts”

i chose to rename the file because:

  1. the video stream is AVC

  2. the audio is ac3

  3. the format is mpeg-ts

4. the user manual for wd tv says the file must have an extension of m2ts if the above conditions 1-3 are true.

this prevents my tv from playing the file now.  it will still play on the ps3 and windows media player

update:  i have now solved the issue by finding a common file extension recognized by all of my devices, including my hdtv and wdtv device.