Every time I turn on/off computer shortcut of My Home Cloud is appearing on desktop and its always on top left of the screen. If I delete shortcut and restarting computer is pop-up again.
I’ve noticed that if I exit WD Discovery application than shortcut is disappearing and when I run application its back again.
I’m Windows 10 user. If i sign off from from WD Discovery than I can not access my cloud, its disappearing from explorer. Is there a way to config manually access to My Cloud without using WD Discovery?
Hi 2DXZ !
I found this post because I had the same question and I finnally know how to make this shorcut disapper.
This shorcut reappears because everytime you shut off your computer the WD app deletes the icon, then when you log on, the WD Discovery app creates a new one on your desktop.
(Wether or not you delete the icon or try to hide it, it reaperas at every start).
So what we want to do is to remove the permission of any app to delete the icon.
So when you close WD Discovery it won’t remove it.
Then we will just hide the icon, so it won’t be visible.
right click on « Your Cloud » icon (the one you want to remove)
Click> Proprieties
Choose the « security » tab
click on « Advanced »
You’ll see a list of Users. Select « System » then click on « Edit »
Deselect all the « Basics permission » except : « Read and execute » and « Read »
(So the WD discovery App could acces to it but won’t be able to erase the file)
Now click on OK to close this window (maybe you will get an advice or something, just approve it).
Click Ok to close the other window and now you are back to the first window of « Propreties ».
Select the « General » tab.
then click on Hide.
Click ok to close the windows.
Now it should not be visible on your desktop, If you wanna see it just click on « show the hidden items ».
Ps: my english is not so good, hope you understood everything I wrote
Last step, when I do “Hide” > Ok. Shortcut is gone. If I restart computer, that it comes again ;(
Can you do step by step screen cast so I can follow. I’m afraid I’m doing something wrong.
I’m having the same problem. Seems like WD should fix this by now, it’s a fairly obvious problem. I still have the app running in the tray, so why do we need multiple copies of the shortcut?
I have this problem too. I’m very tired deleting this shortcut everyday. Where is wd support? Make in options chekbox - don’t make shortcut on desktop! Almost a year has passed, problem not resolved!
It is June of 2021.
After a tirade with customer support (who can’t read) and explaining this in simplest of terms, they do not have any other answer other than to shut off the Discovery app and turn off Start at windows startup and turn off notifications.
After multiple emails saying that i want the app and DO NOT WANT the shortcut to appear, they keep repeating the same old.
They do not want to fix this, they will never fix this. Denying permissions does nothing.
I found a way under Windows… If you simply want to empty the desktop, just click “View→Show desktop icons” in the right-click menu on the desktop (suitable for geeks who like to imitate the MacOS desktop). I used to be like this, but because I want to change my desktop style recently, the automatic creation of shortcuts by WD Discovery also annoys me. I have tried to use ResourceHacker to modify the built-in icons of kdd.exe (because I simply hate the icon of the My Cloud Home NAS, and try to replace it with an icon that is consistent with other icon styles), but SHA-1 makes it impossible to log in after the modification is successful My Cloud. I have also tried to write a .bat script to delete the created shortcuts instantly, but this does not last long. After some research, I found that Windows Defender can achieve an effective solution…
The principle is simple, it is to prevent WD Discovery from accessing the desktop folders. Find “Virus & threat protection” in Windows Defender, find “Manage Settings” in the secondary menu, and scroll down to find “Manage controlled access”. After enabling, add a desktop folder in it. So even if you restart the PC, you will no longer see the annoying WD Discovery icon
There is just one drawback, that is, this operation will prevent all applications from accessing the desktop and personal library. Although it would be troublesome to “pardon” other programs one by one, at least you can wait until the day when WD solves this problem, right?