DEGRADED Warning

My Cloud Mirror expanded from 4TB to 8TB via internal expand storage function.
2 new RED drives. Both pass Quick test but BOTH fail Full Test. Raid still accessible and seems ok. Blue LEDS on device. Whats going on? Double drive failure seems unlikely.
How do I investigate drives in detail within Raid? Or do I remove them and test them externally?
OP System 2.12 XX

Ok. I will get on with this. Thank you.

I think in my version I see under Utlities a Full System Report log.

I’ve got it…

TimeStamp: Sat Dec 26 07:30:17 2020

----------------------------------Drive1------------------------------------------------------

smartctl version 5.38 [arm-marvell-linux-gnueabi] Copyright © 2002-8 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF INFORMATION SECTION ===
Device Model: WDC WD40EFAX-68JH4N0
Serial Number:
Firmware Version: 82.00A82
User Capacity: 4,000,787,030,016 bytes
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 10
ATA Standard is: Not recognized. Minor revision code: 0x6d
Local Time is: Sat Dec 26 07:30:18 2020 GMT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (14580) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 255) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x3039) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 208 207 021 Pre-fail Always - 2591
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 359
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 098 098 000 Old_age Always - 1817
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 16
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 12
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 347
194 Temperature_Celsius 0x0022 104 100 000 Old_age Always - 43
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error

1 Extended offline Aborted by host 10% 1806 -

2 Short offline Completed without error 00% 1769 -

3 Extended offline Aborted by host 10% 1769 -

4 Short offline Completed without error 00% 1758 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

----------------------------------Drive2------------------------------------------------------

smartctl version 5.38 [arm-marvell-linux-gnueabi] Copyright © 2002-8 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF INFORMATION SECTION ===
Device Model: WDC WD40EFAX-68JH4N0
Serial Number:
Firmware Version: 82.00A82
User Capacity: 4,000,787,030,016 bytes
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 10
ATA Standard is: Not recognized. Minor revision code: 0x6d
Local Time is: Sat Dec 26 07:30:18 2020 GMT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (14460) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 255) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x3039) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 208 208 021 Pre-fail Always - 2566
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 364
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 098 098 000 Old_age Always - 1802
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 16
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 12
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 351
194 Temperature_Celsius 0x0022 103 099 000 Old_age Always - 44
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error

1 Extended offline Aborted by host 10% 1791 -

2 Short offline Completed without error 00% 1754 -

3 Extended offline Aborted by host 10% 1753 -

4 Short offline Completed without error 00% 1743 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Not that I am aware…but possibly. Does the Mirror need a reset do you think?

Is there something in the logs that refers to hardware health of the device?

What would you do? Take it offline? How do i get it assessed? Via WD support?

Luckily its a backup of another Raid. I thank you for your concise help. Very useful!
Regards
Gary

1 Like

OK. I’m not sure if I’m on OS5. I tend to just access via IP…
Boxing Day isnt the best time to be messing around. I’ll attack it later on…

2.12.247 i believe