Hello, probably because of problematic sectors my system froze when I tried to interact with them. SMART status was bad, because of the number of head parkings, but otherwise not a very bad condition (the number of sectors already reassigned by the system was somewhere around 3000, the disk was never formatted, there were two partitions by half). I decided to do defragmentation, the program did it successfully, there was a remap of about 200 sectors successfully, after clicking on the smart disk tab it froze, after starting what happened in the VIDEO, I tried changing the cables. The disk was like a secondary one, there are no important files, 2017. I understand that there is no guarantee, etc., but maybe this is some kind of common problem of this particular model …, it is strange to just die with such a small number of bad sectors.
Hi @maslinaxd
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
I applied, but support is not provided in my country due to sanctions 
3000 reallocated sectors is a LOT. Your drive is at death’s door. Give it the last rites and say goodbye.
Victoria has found 257 sectors that require more than 1s to read, 107 that require 3s, and 6 that are unreadable.
I had automatic defragmentation (optimization) enabled in Windows, this exhausted all the spare sectors and killed the disk
and how it looks inside
Get a USB case or 4 and place your old disk in one and a new disk(s) in another and see if you can recover files. After that is done try using Seatools or similar and write all zeros to the damaged disk and see if that helps it bounce back.
I suggest several USB disks for redundant backups
i cant, disk is no longer detected by the system
I seems then you are in an unfortunate position with a failed disk
I suggest a WD USB disk for backups these can allow for recovery, file history is a feature in windows
What do you mean by USB disk? I don’t care about the files on the disk. I assume that the disk is dead. It is not detected by the system, the head inside the disk goes into reboot cyclically.
a USB cable can handle 2.5" disks and SSD and 3.5" USB boxes are inexpensive
