Dead Drive after just a week

WD External Drives External Drives for PC
1

I bought 2 Mybook essential 1TB USB 3 just a week ago

both seemed fine. This morning one of the drives is not

working. Windows 7 64 bit doesn’t  see it. I have tried changing power

cable, USB cable, tried it on my XP laptop, everthig I can think of

and I can’t get it to work. The light comes on on the drive and I can hear a slight

whiring coming from it for a few sec. I’m sure it will have to go back but

is there anyway I can get the files off it first?

thanks

Win 7 64 bit

USB 2

2

Have you checked disk management if the drive is recognized? If it is not listed there you can try to have data recovery to get your files.