Hi I have a 2TB MY Cloud that went totally dead. No power, nothing. I bought a new power plug in case that was the problem but make no difference.
I have managed to take the drive out of the case, and plugged into another machine via a one of those USB drive caddy.
I have tried on Mac / Windows - but it cannot access the drive. On Mac I just see a 100mb partation thats it.
Are these drives encrypted or use some sort of special disk format? if the case is dead, how are you meant to recover ? I assumed it would have been formatted as FAT? or ExFat?