DataVolume error for a beginner - Restoring/Resetting doesn't solve it!

Hi all,

I am one week user of this WD, a My Book World Edition on my mac. 

I turned off the device for the weekend and now it doesn’t start. I read all over the thread for ShareSpace ( and I do not understand Linux or all those strange commands. I then restored to factory settings, resetted, upgraded firmwares, …and still I get this “DataVolume doesn’t exist” error message with a constantly flashing white light in the drive…

BTW, I lost 500 gb of data in the process

I am extremely disappointed. Should I return it? Any thoughts? WD please help…

Thanks for your help

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support