I’m trying to backup 300Gb of data on an XP machine using Smart Ware. It ran for about 13 hrs yesterday and only backed up 70Gb. I needed to turn the machine off so I disabled the backup (couldn’t see a pause/suspend option) . This morning I switched on the machine to find that the My Cloud drive was not being recognised. This is the same on my other machine (Win 7). I re-started the MyCloud and it came back up.
I’m not sure why the My Cloud went off line but I’m assuming it possibly had something to do with the backup.
Does anyone have any tips or suggestions please regarding:
a, how to speed up the data transfer?
b, why the My Cloud went off line - I need it to work reliably?
Any help would be appreciated,