Hi,
Unfortunately my trusty 2TB My Book has completely stopped working by what sounds like both a mechanical failure and a sector count issue. The device is still in the warranty period for an RMA replacement and, since I cannot afford to purchase a new one, I’m going to go about getting replaced.
Before I do so, does anybody know what WD’s privacy policy regarding data on the drive is? My drive had 2 purposes: as a lossless back up for my large CD, DVD and home photos collection, and as a back up for my work laptop. Obviously given the latter, there is a wealth of identifiable and sensitive information on the drive, including extensive financial details. I also have several reports and a diseration I am writing which I cannot risk getting out otherwise my course could accuse me (wrongly) of plagarism.
How does WD go about assessing drives and will anybody have access to my data?