I purchased 1TB WD external HDD (My Book Esential USB 3.0) in India on December 2010. The drive I got was faulty and after lot of follow up with customer care I got the replacement.
The main reason I purchased the drive was that my existing computer does not have enough of space. So, it moved my several documents and family photos in it.
But now when I connect the HDD to computer I am unable to copy ot view files. Computer is able to recognize the HDD and I am able to see my folders. But most of the files/ photos within the folders are gone or not opening.
Please advise how to recover my data…