Data Execution Prevention Error on attempting to install WD Smartware


#1

Hi,

Just picked up a My Passport Essential SE (640GB) and plugged it in. The drivers installed automatically and then went to Virtual CD to install WD Smartware. But on running the exe file I get an application error and the Windows Vista Data Execution Protection pops up. Any ideas?

Cannot disable DEP for the program as Windows will not let me.

Thanks,

Matt


#2

Try updating SmartWare with the newest version.  Otherwise, you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en