Dashboard

My dashbord insits my pasword is invalid!

I cant reach my settings.

Is the LED on the front of the NAS blue? Can you access the shares from the network explorer?

I can not access to dashboard, I bought WDCLOUD two days ago.what to do

sasa77ar wrote:

I can not access to dashboard, I bought WDCLOUD two days ago.what to do

Did you run the setup software that allows you to create the first admin account?

What are you seeing?

This asking for network user name and password,


or this, asking for My Cloud user name and password?

WDMyCloudSignIn.JPG


Posted by,
cat0w (USA)

Yes, it working 2 days, I create two more accounts, and I delete the first one, 

no cd in by box with wdcloud hdd

when https://wdmycloud/UI/   show me this pic

sasa77ar wrote:

Yes, it working 2 days, I create two more accounts, and I delete the first one, 

no cd in by box with wdcloud hdd

Try the reset procedures with the reset button at the back of the unit. Follow the instructions from the user manual.

I try reset devices , but is nothing, when I refresh page in chrome, I take piture with form user name and password, this userform show 1sec and disappears

Reply to: sasa77ar

 

Have you tried a different browser?

 

Posted by,
cat0w (USA)

 

 

yes I try, chrome, mozila, safari, explorer, still nothing

there is no cure, tomorrow I will change it for a new device :slight_smile: