Folks,
I can no longer access the dashboard. I know saying, “No longer”, implies an event that caused the dashboard to disappear, but I have no idea what I could have done to cause this.
I have tried…
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reading the manual
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ensuring I was trying to access it from a valid scenario (like with a music of video file selected)
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been through the WD forums here
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Googled until the electrons begged for mercy
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put the Harmony down and used the native remote
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been through the setup/options numerous times
Symptom #1 - I am at the home screen. I press the down arrow per the user’s manual. Nothing happens.
Symptom #2 - I have an appropriate file highlighted (a specific video file or audio file). I press the blue button. Nothing. Nada. Zilch.
Please let this be me missing a blinding glimpse of the obvious or PEBCAK (Problem Exists Between Chair and Keyboard).
Thanks folks and I hope everyone’s having a great new year so far!!!
Jim Preis