Dashboard MIA?


I can no longer access the dashboard.  I know saying, “No longer”, implies an event that caused the dashboard to disappear, but I have no idea what I could have done to cause this.

I have tried…

  • reading the manual

  • ensuring I was trying to access it from a valid scenario (like with a music of video file selected)

  • been through the WD forums here

  • Googled until the electrons begged for mercy

  • put the Harmony down and used the native remote

  • been through the setup/options numerous times

Symptom #1 - I am at the home screen.  I press the down arrow per the user’s manual.  Nothing happens.

Symptom #2 - I have an appropriate file highlighted (a specific video file or audio file).  I press the blue button.  Nothing.  Nada.  Zilch.

Please let this be me missing a blinding glimpse of the obvious or PEBCAK (Problem Exists Between Chair and Keyboard).

Thanks folks and I hope everyone’s having a great new year so far!!!

Jim Preis

All -

If media library is set to no, then dashboard is disabled.

Sounds like some reading up on the purpose/functionaltiy of the media library is in order.

My apologies for the distraction.  I hope my gaffe might help another.



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