Dashboard does not detect external SSD

WD Software & Mobile Apps WD Software
1

WD Blue NVME, exFAT format, connected to USB type C port via a Sabrent adapter. Dashboard does not detect it.
DLG detects it normally.

3

Well, it detects a Samsung micro-SD card connected via a Sandisk adapter, but not my WD Blue SSD connected via a Sabrent adapter to an USB port.
The SSD is seen by Windows disk mgmt, Explorer and WD DLG, not by WD Dashboard.