Dashboard Access viaQuick View

My Cloud OS 3 Personal & Network Attached Storage My Cloud Mirror
1

Hi

I have just had my My Book Live Duo replaced with 4TB Cycloid Mirror after the duo started to fail.

I have eventually managed to set the drive up how I had it before and have transferred all my files on to the new drives from a back up.The firmware for the Mycloud Mirror is up to date and after putting nearly 2TB of files on to the drive I shut the entire system down (drive, Airport Extreme, modem and Macbook) left it for 20 minutes and then re-booted everything.

I have a Macbook running the latest version of El Capitan and I re-installed the WD Quick View app.
The app finds the drive , temperature and condition fine. However when I click on Dashboard from the app the web browser opens and try to access xxxxxx.local (xxxxxx being the name I gave the drive when I set it up). I then get a “404 Not Found The requested URL /UI was not found on this server.”

This is clearly wrong. The Quickview App shows the drive with a green status light. The drive is in Finder and I can access all the files from there.

I can access the dashboard from using the IP address but can’t understand why I can not access it from the Quick View app.

Any ideas?

Thanks

2

Hi, what is your default web browser? Can you change your default browser and see if it works?

3

Hello

My default browser is Safari.

I changed it to Chrome and Firefox, same result.

4

Hi, if you are able to access the drive using the IP and no other Browser works, most likely the DNS is not resolving the drive name correctly. I would try to restart bonjour or make sure that is running but on “El Capitan” I am not sure how is done.

5

Just an update

Not sure how but I now have this worming using Firefox.

Still doesn’t work on Chrome or Safari