Dashboard 404 Not Found

My Cloud OS 3 Personal & Network Attached Storage My Cloud Mirror
1

Hi

My Cloud Mirror had been working fine but suddenly I can’t access My Cloud Mirror device page/dashboard I have the right IP as the one on my rooter connection page and mycloud.local both dont work. I have also tried via Quick View, SmartWare and Windows Network but every time it just shows Not Found with the message ‘The requested URL / was not found on this server’.

Regards

2

Hi ciaron1988,

You should follow below KBA to access dashboard of My Cloud Mirror.

https://support.wdc.com/knowledgebase/answer.aspx?ID=13989

If issue still persists, you may contact WD’s Technical Support about this.

To Contact WD for Technical Support

https://support.wdc.com/support/case.aspx?lang=en

The link below will allow you to call support.