Customising

Hi to everyone.
I hope you are all keeping safe.
I have been an avid user of WD products for several years now, and have always favored the WD Passport, which I found was easy to transport from room to room and also great for allowing the user to customize the folders to whatever they wanted.
I have recently changed to an “MY BOOK” HDD due to its bigger capacity, and the fact that later on, I can connect it to a RAID.
The only real problem I have is I cannot customize it in the way I could with the others. I have only got one fixed permissions and that is “Custom Access” and when I go into the View options and try and change the color, as soon as I turn it off and then go back to it, it’s changed back to the default background. What can I do to rectify this, please?