I am living in outskirt of Bengaluru, India. OTC collection point is far away from my house and sending by post is not convenient due to packing of the HDD. It is like that I will lose one full day for Rupees 3000/- Hard drive. It is relevant to mention herein that I am using Seagate HDD also and they have same warranty policy like WD. But Seagate is flexible and keen interested to retain their old customers towards their ultimate business objectives. They understood that satisfaction of the customer is the most important thing to keep their dominant position in HDD market. Accordingly, for the convenience of the customer like me they have arranged for home pick up and within 3 days they have delivered the consignment with brand new HDD at my door step. It was also 1 TB internal HDD.