Current pending sector count error

WD External Drives My Passport Wireless
1

Hi Guys,

I am getting this Current pending sector count error/warning for my pc’s WD internal hdd and my WD external my passport ultra hdd. The former was purchased in mid 2017 and the latter in mid 2014. Are these having 5 year warranties in India?
Now coming to the issues.

  1. The internal hdd shows this warning-

Internal
Internal997×850 264 KB

Internal%201
Internal%201993×741 222 KB

The hdd operates normal with no issues whatsoever.

  1. Now coming to the external hdd-
    External
    External979×721 219 KB

External%20HDD%201
External%20HDD%201997×720 212 KB

External%20Copy

Tried copy pasting stuff but they are not completing.

Please guide.

Thanks

2

Hello becool773,

You can use below link to find out the warranty details of WD Internal hard drives in India.

https://support.wdc.com/warranty/warrantypolicy.aspx?lang=en#group3

You should use the Data Lifeguard Diagnostic tool to test the health of the WD’s Internal hard drive. If any drive fail, you can contact WD Support to replace them under warranty.

However, using My Passport Ultra with another USB cable, may help to resolve the issue.