Crystal Disk and MY Book 3TB

WD External Drives External Drives for PC
#1

Am using Windows 8.1 and Crystal Disk and Crystal Disk is only reporting on my Hitachi internal hard drive.

It doesnt show my  MY BOOK 3TB external hard drive.

Any suggestions?

#2

Welcome to the WD Community.

Have you tried using a different USB port.

Is the computer detecting the drive properly?