Hi. I just purchased a WD My Book Essential 3TB and updated firmware + software before trying to back up specific folders on my machine.
First impression, the interface looked good and was simple to use. However, I didn’t even have time to get up from my chair after starting the backup before I noticed that 14 files failed to back up. Only a few seconds in and already I’m missing 14 files? I opened the file list and saw that all these files had one thing in common : they’re large files (~1GB+)
My first thought was… doesn’t FAT32 have size limitations? Maybe this thing needs to be formated NTFS.
I then came to these forums and saw that a lot of other people have the same problem. So it’s likely a software issue. A lot of people are abandoning ship and turning toward 3rd party software.
What’s the official word on this? Does anyone have an official statement from WD on the subject?