Create new volume on new drive, internal backup/mirror cloud

Hello, I am new to clouds and need some guidance. I have read the manual and several message board posts but could use a bit of clarity.

Recently one of my hard drives in my Ex 2 Cloud went bad and I replaced with with a similar hard drive - red WD 3 tb. I removed the old drive, inserted the new one in the top, ran the disk scan and it all looks good. It shows a blue light on the front, and under storage->disk status I can see the drive.

Here is where it gets murky.

As I understand it, I need to:

– Create new volume virualization
– Create new share folder on the new volume
– Then go to backups->internal storage

I’m just worried because on a few message boards I read that doing that may format the other volume I already have in there.

Any guidance or clarification? I feel like I’m almost on the right track but there are a lot of important documents on my drive and losing them would be devastating to me. Thank you in advance

Hi RetiredFireFighter,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support;

The link below will allow you to call support.

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I did, still haven’t heard back from them, I’ll reach out to them again, thanks