Got a bit of an issue here. Up until a few days ago, the Media Library function for my collection of about 350 Bluray films was working perfectly. I could do the whole “Scan for Info” function to get cover art, metadata, and backdrop images for all the films. Suddenly and completely randomly, I hadn’t changed any settings or anything, the cover art no longer shows up for any movies I scan for info now. The scan works properly, identifying the film and year, then go on to the next window where it shows the cover art and all the metadata information for the film. After confirming that window, I get the same usual spinning arrow in the center of the screen that used to show it was loading the data.
So basically the whole online scan for info from the Hub works perfectly but at the end it’s always missing the cover art. The film’s metadata and information and backdrop images are there and work and show up perfectly, but not the cover art, it stays in that black box with a projector symbol that’s always the icon before you scan for info and get the cover art.
I’ve turned the Media Library on and off several times and it recognizes new movie files that I’ve added to the collection, but still doesn’t show the cover art after I scan. I tried removing/clearing the data and then re-scanning, but that made no difference.
Does anybody have any idea what might be causing this problem and how I might be able to fix it?
Thanks all, much obliged.