Could not map MyBookLive Public (solved)


Posting this hoping to save others time and frustration.

I just bought a 2TB MyBookLive. I used the setup disk on two Windows XP desktops without issue, and I could see the shares from my mac mini. However, I could not map a drive from my Windows 7 laptop using the set up disk nor trying it manually. I could see the MyBookLive user interface from the laptop but I could not map the drive. The Windows 7 laptop was connected wirelessly to the router, so I eliminated the wireless and the router by connecting the laptop to the drive with a cable (straight through - no crossover required). I still could not map the drive.

I realized there was an error code along with the error (press details in the failure window). I believe the code was 0x800704cf. Googling the error led me to this thread:

In this thread, VolrathPL describes a problem with hundreds of 6to4 adapter devices causing networking problems. I removed these as recommended in the thread (by hand ; I didn’t try the recommended tools) and BINGO I could map the drive!


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helpful information thanks!