I have a few WD external HD (all USB 2.0) and recently I bought my first WD Essential SE external HD (USB 3.0 & USB 2.0), however I’m having problems with it.
My laptop has 2xUSB 3.0 ports and 1xUSB 2.0; all my WD external HD (USB 2.0) works perfectly using any of those USB ports except for the WD Essential SE external HD.
The driver (WD SES Device v 126.96.36.199) was correctly installed in Windows-7 (intel core i7) as well as the WD smartware software (v 188.8.131.52). The firmware revision of the WD Essential SE external HD is 1.014
As soon as I plug the WD Essential SE external HD to the laptop in any of the USB ports, the windows system recognize it properly and also it can be seen by WD smartware software, the Quick SMART status & Quick Drive Test passed normally. However, if I try to copy any file or group of files (i.e 160Mb file) from my laptop HD or from any of the other WD external HD to the WD Essential SE the operation takes forever.
Copying one file (204Mb) from any other WD to the laptop HD takes around 2 (two) sec
Same file from the laptop HD to any of the other WD external HD takes around 9 (nine) sec
Same file from laptop HD to WD Essential SE takes around 24 (twenty four) sec
Same file from WD Essential SE to laptop HD takes around 1 (one) sec
Same file from other WD external HD to WD Essential SE takes around 26 (twenty six) sec
Same file from WD Essential SE to other WD external HD takes around 10 (ten) sec
Any help you can provide is appreciated