Convert wtv to dvrms, no sound in file?

I record everything from Windows 7 Media Centre for the family and 99% of the time, everything is okay. To play on the ‘Live’ box, I convert WTV files using windows 7’s "Convert to DVRMS’ function and then copy it over to a small hard disk attached tot he device.

In one out of every 30 recordings, there is no sound in the video when played on the ‘Live’ but there is when that same video is played on any of three computers in the house.

Has anyone else ever encountered this strange pheomenon? I am totally baffled…

Please, post the media info of few of the files that have no audio:

Hello oxter, thank you for the reply. I have kept one problem file and the below is what I have gathered with mediainfo. Hope it is all present and correct.

Complete name                    : I:\Movies\Galaxy
Format                           : Windows Media
File size                        : 10.5 GiB
Duration                         : 2h 14mn
Overall bit rate mode            : Variable
Overall bit rate                 : 11.2 Mbps
Maximum Overall bit rate         : 160 Mbps
Movie name                       : Galaxy Quest
Movie name/More                  : The alumni cast of a cult space TV show have to play their roles as the real thing when an alien race needs their help.
Thanks to                        : ;;;
Genre                            : Film;Comedy
Original/Released date           : 0
Encoded date                     : UTC 2011-04-10 13:37:00.215
WM/MediaStationCallSign          : 7mate
WM/MediaStationName              : 7mate
WM/MediaNetworkAffiliation       : 7mate
WM/MediaOriginalChannel          : 73
WM/MediaOriginalChannelSubNumber : 0
WM/MediaOriginalBroadcastDateTim : 0001-01-01T00:00:00Z
WM/MediaOriginalRunTime          : 80764685628
WM/MediaIsStereo                 : No
WM/MediaIsRepeat                 : No
WM/MediaIsLive                   : No
WM/MediaIsTape                   : No
WM/MediaIsDelay                  : No
WM/MediaIsSubtitled              : No
WM/MediaIsMovie                  : Yes
WM/MediaIsPremiere               : No
WM/MediaIsFinale                 : No
WM/MediaIsSAP                    : No
WM/MediaIsSport                  : No
Provider                         : MediaCenterDefault
WM/VideoClosedCaptioning         : No
WM/WMRVEncodeTime                : 634380209885314372
WM/WMRVSeriesUID                 : !GenericSeries!Galaxy Quest
WM/WMRVServiceID                 : !Generated!f68e2f5c59354f76a1e04b29bcc6fa40
WM/WMRVProgramID                 : !Loaders!Glid!Programs!4115:1283:1331!57430
WM/WMRVRequestID                 : 0
WM/WMRVScheduleItemID            : 0
WM/WMRVQuality                   : 3
WM/WMRVOriginalSoftPrePadding    : 600
WM/WMRVOriginalSoftPostPadding   : 300
WM/WMRVHardPrePadding            : 4294966996
WM/WMRVHardPostPadding           : 0
WM/WMRVATSCContent               : No
WM/WMRVDTVContent                : Yes
WM/WMRVHDContent                 : No
WM/WMRVEndTime                   : 634380290657598006
WM/WMRVBitrate                   : 4621188915945264638
WM/WMRVKeepUntil                 : 4294967295
WM/WMRVActualSoftPrePadding      : 596
WM/WMRVActualSoftPostPadding     : 300
WM/WMRVContentProtected          : No
WM/WMRVContentProtectedPercent   : 0
WM/WMRVExpirationDate            : 4703607668705591271
WM/WMRVExpirationSpan            : 9223372036854775807
WM/WMRVInBandRatingSystem        : 255
WM/WMRVInBandRatingLevel         : 255
WM/WMRVInBandRatingAttributes    : 0
WM/WMRVWatched                   : No
WM/MediaThumbWidth               : 352
WM/MediaThumbHeight              : 264
WM/MediaThumbStride              : 1056
WM/MediaThumbRet                 : 0
WM/MediaThumbRatingSystem        : 255
WM/MediaThumbRatingLevel         : 255
WM/MediaThumbRatingAttributes    : 0
WM/MediaThumbAspectRatioX        : 16
WM/MediaThumbAspectRatioY        : 9
WM/MediaThumbTimeStamp           : 4650193316969896533

ID                               : 2
Format                           : MPEG Video
Format version                   : Version 2
Format profile                   : Main@High
Format settings, BVOP            : Yes
Format settings, Matrix          : Default
Format settings, GOP             : M=3, N=18
Codec ID                         : DVR
Codec ID/Hint                    : ASF
Duration                         : 2h 14mn
Bit rate mode                    : Variable
Bit rate                         : 10.4 Mbps
Nominal bit rate                 : 13.0 Mbps
Width                            : 1 440 pixels
Height                           : 1 080 pixels
Display aspect ratio             : 16:9
Frame rate mode                  : Variable
Frame rate                       : 25.000 fps
Nominal frame rate               : 59.940 fps
Standard                         : Component
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Interlaced
Scan order                       : Top Field First
Compression mode                 : Lossy
Bits/(Pixel*Frame)               : 0.268
Stream size                      : 9.79 GiB (93%)
Language                         : English (AU)

Looks pretty clear to me, Fangles…

Assuming you got ALL the output, it’s clear that, indeed, there’s no AUDIO in that file.   As in, nothing.   It’s a video-only file with no audio tracks in it.

Hello Tony, I thought I made it clear in my first post:

“In one out of every 30 recordings, there is no sound in the video when played on the ‘Live’ but there is when that same video is played on any of three computers in the house.

So there obviously is an audio track but the ‘live’ can’t see it.

What did I miss, extra output from the media info tool? I thought I got it all. Maybe I need more coffee or a new brain.

“Assuming you got ALL the output,” means all the output from the media info tool? (I can get anything wrong without trying)

Try to repost the mediainfo again. What you posted had no audio track. If mediainfo does not see an audio track then there is no audio track in the file. No audio track then WDTV cannot play it.

Or, if there IS audio, it’s in a malformed container that neither the WD nor MediaInfo recognize…

Well, wdtv may not see it but i’m listening to it right now on my computer (grin).

Okay, will have another go with mediainfo tonight. Thanks Tony.

Well, I ran MediaInfo again and it still says the same thing.

I’m beginning to believe what you said about a malformed header and whatever codec is on my three computers is either smarter or more forgiving than the one on the live and thus can lay it.

Oh well, it’s only one in 30 and I can sit here late at night and watch it on the computer.

No more tv tomorrow, big day ahead.