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Continuous backups disables itself?

After running a smartware backup using the continuous backup option, the backup button returns to enable backup and continuous backups are not made. I ran a second backup and the software seemed to backup continuously, however after a few minutes the backup button returns to enable backup and continuous backup stop again. Any advice?

Hello,

What version of the software are you running?

Have you tried uninstalling the software and installing that back again?

I downloaded the most current version and reinstalled the software twice.

What’s the OS of the computer? IF it is Windows, then Skynet needs for the Microsoft .Net Framework 4 patch to be installed.

Support for Western Digital Hard Drives | Western Digital

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