Continuous Backup not working after Windows 10 upgrade

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I upgraded from Window 7 to Window 10 about a week ago.  Since the upgade, I have files that have not been backed up to My Cloud.  I have the settings set to do continuous backups, so the file I’m using as a guinea pig (an .mp3 file) is not located on My Cloud.  

Has anyone else expeienced this, or is it something unique to my setup and/or Windows 10?  Let me know, thanks.

2

Have you tried uninstalling then reinstalling the backup software?

3

I can certainly do that, but is this a “known” issue post-Windows 10 upgrade?  I honestly thought I wouldn’ve seen much more about this issue in the forums, but have not seen much at all to date.

4

Uninstalling and reinstalling the software seems to have done the trick.  Thanks much for the good tip!