Problem:
I have the below MKV file and it suffers from video stuttering and also the audio then becomes out of sync. It seems to play the movie for the first 1 minute and then it starts to stutter and becomes unwatchable.
(intermittently while testing with this file I experience that the WD TV Live HD no longer responds to my Sony Commander remote or the remote that came with the WD TV Live HD)
I can successfully stream the same file to my laptop using FREEWARE VLC Player without any issues. This leads me to believe that there is a fault with the WD TV Live HD (which cost me $149.99 plus tax plus shipping)
I can successfully stream other MKV files to my WD TV Live HD, even MKVs with higher video bitrate and resolution.
Setup:
WD TV Live HD1.01.24
I have my WD TV Live HD connected via 100Meg Ethernet to a Linksys router
I have my mkv file on a network share on a Windows Home Server
I have other MKV files with higher resolution and bitrate that I can watch successfully.
Stuff I have tried:
-
I have tried changing the WD TV Live HD video output to 1080p 23.976Hz (and others), no luck still stutters and audio out of sync
-
I have copied the MKV to a USB stick and tried to play locally, no luck still stutters and audio out of sync
- I have tried to scan/fix the MKV file with “meteorite” but this tool does not scan any of my mkv files successfully.
- contacted WD Tech Support and that was less than helpful.
Any suggestions would be much appreciated.
- is it possible to enable or review any type of logs or statistics on the mkv file being played to the WD TV Live HD?
General
Complete name : [\homeserver\Videos\New\21.mkv](file://%5C%5Chomeserver%5CVideos%5CNew%5C21.mkv)
Format : Matroska
File size : 4.09 GiB
Duration : 2h 2mn
Overall bit rate : 4 768 Kbps
Encoded date : UTC 2008-07-07 15:03:40
Writing application : mkvmerge v2.2.0 (‘Turn It On Again’) built on Mar 4 2008 12:58:26
Writing library : libebml v0.7.7 + libmatroska v0.8.1
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 3 frames
Muxing mode : Container profile=Unknown@4.1
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 2mn
Bit rate : 4 033 Kbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate : 23.976 fps
Resolution : 8 bits
Colorimetry : 4:2:0
Scan type : Progressive
Bits/(Pixel*Frame) : 0.183
Stream size : 3.45 GiB (85%)
Language : English
Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Codec ID : A_AC3
Duration : 2h 2mn
Bit rate mode : Constant
Bit rate : 640 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Surround: L R, LFE
Sampling rate : 48.0 KHz
Stream size : 562 MiB (13%)
Language : English
Text
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : English