HELP PLEASE…
I am getting the following info when i log into my cloud …
I cant see any files any more …
Not used device for a little while and gutted that all my pics etc GONE …
Any help greatly appreciated
Hi,
Have you tried a resetting the unit? If not, please try running a 4 seconds reset.
What’s a 4 seconds reset? (Sorry for a stupid question).
Press and hold in the reset button on the back of the My Cloud for four seconds.
How to reset a My Cloud device
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=10432
1 Like
