Content Scan - error message

Content Scan box on main page shows ‘error’. When I click on the arrow in the Content Scan box, I get the following error message for each of the Media database items: crawler is not running (400209) 

This issue is currently under investigation.

Another user reported this issue on the following link:

http://community.wd.com/t5/WD-My-Cloud/Error-in-quot-Content-Scan-quot-Crawler-is-not-running/m-p/625153#M1756

Once more information is available, it will be posted on the first thread that reported this error