Content Count blank and after generating thumbnails


#1

Hi,

Just wondering if anyone has come across an issue where by the content count shows ‘-’ for each media category (music, video, photo) after thumbnails have been generated.

I have deleted the database and started again, this worked for a short time until the thumbnails were generated and it broke again.

Thanks in advance.


#2

Did you check the firmware update upto the latest release?


#3

Hi yes firmware appears to be the latest version (from January 2018).

I would like to also add that when trying to rebuild database I get “Error Retrieving Information from the Content Database.”