Content Count blank and after generating thumbnails


Just wondering if anyone has come across an issue where by the content count shows ‘-’ for each media category (music, video, photo) after thumbnails have been generated.

I have deleted the database and started again, this worked for a short time until the thumbnails were generated and it broke again.

Thanks in advance.

Did you check the firmware update upto the latest release?

Hi yes firmware appears to be the latest version (from January 2018).

I would like to also add that when trying to rebuild database I get “Error Retrieving Information from the Content Database.”