Hello HaroldF,
See if the following link helps.
This user was experiencing the same case as you and he was able to get it working with the solution on this post.
http://community.wd.com/t5/WD-My-Cloud/How-to-unbrick-a-totally-dead-My-Cloud/m-p/652071#M3902
Now, those procedures are not supported by WD. If I were you, I’ll contact WD first and let them know the steps that you will be doing so they can keep the warranty on the drive in case that you need to open the enclosure.
