Connectivity and Speed Issues

WD Legacy Products My Book Live Duo
1

I have 2 issues right now.

  1. I have to reconnect the drives everytime I restart my PC, even though I have created the drive mapping “using different credentials” and set the user name and password. 
  2. When I view pictures from the device, it seems that the connection is not fast enough to actually process things.  The issue can be “seen” in 2 ways.  The first is that if I click on one image and use the Windows photo viewer, I can’t then advance to the next image.  The second way is that if I select Extra Large Icons so that I can view them in Explorer, they never resolve.

Anyone have any ideas on these two issues?

2

Try connecting the MBLD directly to your computer, bypassing the router.  Then reset it by holding its reset button for 4 seconds, then restart your computer.  You may need to use WD Link to detect the drive.