Connection to MyCloud

Hello,
Thanks in advance for your help.
I have a new MyCloudEX2ultra and I cannot connect with it trough files.mycloud.com
It seems to be a common problem but I have followed all the guides that I can find here.
Here is the situation :
I can connect to Mycloud trough the android APP
I can connect to Mycloud trough a firefox Tor Browser.
I cannot connect to Mycloud trough chrome and usual firefox.

The problem seems to be that on the Tor Browser, i reach the security certificate and the browser ask me to validate it. But, on chrome and firefox, when i click on “accept the security certificate”, it goes on a blank page and dont reach the security alert page (XXX.wd2go.com:9444/test.html?t=1595417064108), therefore I cannot accept the certificate.

I tried it with the lowest security level on firefox and chrome. It did’nt work.
Any tips ?
Thanks ! :wink:

Hi,

You could refer to the following link: Error